Frequently Asked Questions
Everything you need to know about shopping with Veterinarian Recommended Solutions.
How do I know which size is right for my pet?
Each product page features a detailed sizing guide. We recommend measuring your pet's neck, chest, and length while they are standing. If your pet is between sizes, we suggest choosing the larger size for maximum comfort.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to be eligible for a full refund.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are your fabrics safe for pets with sensitive skin?
Absolutely. As a veterinarian-recommended brand, we prioritize hypoallergenic and breathable materials like organic cotton and soft-stretch blends to prevent skin irritation and overheating.
Can I track my shipment?
Yes, once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.